Blacks face discrimination in ride-hailing
"African-American travelers wait as much as 30% longer for UberX rides, and people with African-American sounding names had their UberX trips canceled at twice the rate of those with white-sounding names, a study released Monday found. Though the actual difference in wait times was small, on average 90 seconds, it is another reminder the online economy still mirrors a flawed world."
“'Technology was supposed to be a tool that mitigated discrimination because it’s based on algorithms rather than subjective expectations. But we see that doesn’t always happen,' said Darrick Hamilton, a professor of economics and urban policy at The New School in New York City and Associate Director of Samuel DuBois Cook Center on Social Equity and Co-Investigator of the National Asset Scorecard for Communities of Color (NASCC) Project."